At Talkdesk we are the disruptors of an antiquated multibillion dollar industry. Our born and bred cloud product is changing the way our customers service their customers. With over 50% of our headcount dedicated to R&D, we are able to innovate and optimise our product at an exponential rate. Our product has been recognized by Gartner, Frost & Sullivan, Forrester and Forbes. Our fast-paced environment allows those that are gritty, driven, money motivated to thrive. Our all intensive two-week training sets our reps up for success and they are able to close business faster. If you want to join a hyper growth company that will impact an evolving industry, then come enjoy the ride.

As a Sales Development Representative, you will be responsible for educating prospective customers on Talkdesk products, qualifying leads and helping close deals.

Responsibilities

• Generate new business opportunities to fuel the sales pipeline
• Efficiently respond and qualify inbound marketing leads
• Help create and prioritise strategic target account lists within a defined territory
• Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling)
• Conduct high-level conversations with Senior Executives in prospect accounts
• Achieve monthly quotas of qualified opportunities and closed business
• Make the appropriate research to produce key contacts and critical account information prior to a prospecting call

Requirements

• High level of English (daily communication)
• Near native French or German language skills is required
• Ability to understand customer needs and meet that need with a successful product sale
• Comfortable working in a fast-paced and dynamic environment
• Driven to achieve results in a competitive market
• Strong problem-solving skills
• Ability to take initiative
• Availability to be based in Lisbon office

Plus

• Experience in Sales
• Experience in Tech market
• Other languages besides English or Portuguese

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.