This position offers you the opportunity to work alongside one of our high profile clients who specialize in internet based searching and video sharing platforms. As an Investigation Analyst, you will use your Internet search and research skills to stay on top of fast-developing issues such as the spread of misinformation and potential breaches.

Duties and Responsibilities

• Conduct region specific, daily, online searches to identify and investigate trends related to election integrity (fake news, breaches in election conduct, etc.)
• Investigate, analyze and report on identified trends to management and other stakeholders
• Document all data and research procedures
• Work with management to prioritize business and information needs

Required Qualifications & Experience

• BA/BS Degree (Political Science, Journalism, Digital Media or related field preferred)
• C1/C2 in written and spoken French, German or Russian plus fluency in English is essential for this role
• Relevant work experience in research based role
• 2+ years customer service/client experience
• Demonstrated ability to prioritize and multitask
• Strong deep-dive skills
• High degree of initiative and deadline-driven productivity
• Strong interest in internet, pop culture, news media and current events
• Excellent technical aptitude including fluency in Excel reporting
• Strong analytical and critical thinking skills
• Ability to remain calm under pressure
• Excellent verbal and written communication skills
• High attention to detail
• Positive can do attitude

Preferred Qualifications & Experience

• Strong understanding of international and geopolitical events and how they impact Global businesses
• Proven track record of an investigative, data-driven approach to answering complex questions
• Familiarity with Internet technologies and related policy and regulatory environments

Competencies

• Solutions Orientated
• Initiative
• Collaboration
• Organizational commitment
• Customer Focus
• Organization & Planning
• Analysis & Attention to detail
• Resilience & Adaptability
• Creativity and Innovation

What we offer

• Vibrant, multi-cultural environment
• Career & Personal Development
• Quarterly performance bonus
• Comprehensive Benefits Package
• Subsidized Health Insurance
• Access to Discount Schemes
• E learning access
• Paid Annual Leave

About Majorel

At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.

Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

Majorel is an equal opportunity employer and embraces diversity and does not discriminate on the grounds of gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status.