Cash Account Manager is the privileged interlocutor of clients to follow-up their cash accounts. This follow-up is taking into consideration client needs to optimize their treasury and ensure the correct processing of their cash transactions.

To be part of a team working towards a common goal, following procedures and work organization, cash account managers will have to deal with several departments and interact with different activities, providing the possibility to expand the knowledge of all team members.

Your Main Activities Are

• Process client instructions by analyzing, validating and implementing those instructions
• Check and monitor failed instructions and provide the correct update to clients, including follow-up on client’s instructions blocked by teams working in Credit Risk
• Identify and advise on any exceptional or irregular situations, and put in place corrective measures in line with management validation
• Manage email inboxes, phone calls and follow-up of request from clients or internal teams
• Extract the relevant information from systems and perform proper reconciliation of all details, while verifying documentation received and forwarding to relevant processing team
• Follow-up on set-ups and fill in the corresponding files/systems with relevant data
• Management and monitoring of client or counterparty claims via internal workflow tools
• Client testing follow-up – ensure that swift messages are properly integrated into systems when new clients are onboarded, or when new services are being introduced
• Confirm that the checklist tasks are done and updated in accordance with the client’s specificities
• Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas objectives

Profile and Skills to Success

• Proficient with Excel other Microsoft Tools are a plus
• Fluency in English is mandatory
• Ability to collaborate
• Client focused
• Attention to detail / rigor
• Analytical Ability