Come and work with us.

Do you want to contribute to healthcare and well-being around the world? 

Are you French native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon? 

So we have the perfect opportunity for you! 

Your future project: join our French Nurse Customer Support team.

Abbott Diabetes Care creates breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 

As a customer service specialist in this project, your daily responsibilities will include

• Being part of a specialized team responsible for the patient support (through calls and emails)
• You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Graduated and experienced in Nursing (mandatory)
• Native level of French (C2)
• Intermediate level of English (at least B2) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our SitelFit wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture