Come and work with us. 

Are you a tech enthusiast and would like to work with a global leader printer provider?

Looking to make your career in a multicultural environment in the sunny and happy Lisbon? 

So we have the perfect opportunity for you!

Your future project: join our Customer Support team.

American founded, our client is one of the leading printing and personal systems technology company in the world. 

As a customer service specialist in this project, your daily responsibilities will include: 

• Provide technical support to one of the world’s largest electronics companies, most notorious for their PCs and printers
• Being part of a specialized team in customer’s requests through phone and written communication
• Offering solutions for customers that need to optimize traditional information technology
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Polish or Spanish(C2)
• Intermediate level of English (B2)
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our SitelFit wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture