Purpose & Overall Relevance for the Organization:

adidas Shared Services in Porto delivers high quality services for Accounts Payable, Accounts Receivable, Retail Accounting, eCommerce Accounting and other Finance processes as well as HR Services for adidas companies located in Europe and Americas.

Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The team delivers all activities in a timely manner and with the required quality. The team supports projects, including process standardization, tools implementation and other ad hoc projects.

Key Responsibilities:

• Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
• Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
• Manage customer relationship, which includes problem resolution and root cause analysis
• Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits
• Decide on the release of the blocked orders and ensure timely release
• Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
• Manage the relationship with customer service and other stakeholders in the business
• Identify the improvement opportunities and support their implementation
• Ensure the lowest possible write off for uncollectible balances
• Provide insight into the calculation of the required provision for uncollectible balances
• Support ongoing projects for the implementation of technology solutions
• Support requests from partner Finance department
• Establish and maintain strong financial controls over the work performed

Key Relationships:

• Cash Application
• Customer Service
• Record to Report
• Market Finance

Knowledge, Skills and Abilities:

• Good Finance Acumen
• Experience with SAP
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English and Italian or Polish in a business setting
• Ability to pay close attention to detail and high degree of customer orientation
• Good Problem solving and analytical skills
• Self-motivated and self-directed individual
• Availability to travel for periods of 3 to 4 weeks

Requisite Education and Experience / Minimum Qualifications:

• University degree
• 2 plus years relevant work experience in the accounting / business area
• Broad and deep theoretical understanding of job function