Use your organizational skills and experience to facilitate complex deals for the leading company in the open source world. The Red Hat Operations team is looking for a Deal Desk Partner to join us in Farnborough or London, U.K. In this role, you will collaborate with the Sales, Services, Sales Operations, Legal, and Finance teams, as well as other stakeholders, to facilitate non-standard and complex deals. You will provide assistance to the Sales team and stakeholders to structure and document complex deals and ensure that deal practices are optimized, communicated, adhered to, and in support of global operational and sales objectives, while aligning with corporate policies, programs, and systems. As a Deal Desk Partner, you'll also provide support for the Sales team, covering business practices and process guidelines.

Primary job responsibilities:

• Collaborate with and establish solid and trusted working relationships with all the Red Hat’s teams that contribute to the structure of, or may be impacted by, non-standard deals to identify acceptable options
• Work closely with the Sales, Finance, and Commercial Legal teams on deal structuring, contract reviews, and revisions
• Promote competency to negotiate and close deals that align with established guidelines
• Draft and review business terms language in non-standard terms for compliance with corporate policies and approval framework
• Collaborate with other team members, internal teams, and stakeholders to ensure that deal practices are documented, optimized, communicated, adhered to, and in support of global operational and sales objectives
• Recognize and act upon education opportunities, expanding the documentation, and delivering enablement targeted at sales
• Coordinate deal or agreement reviews and approvals by stakeholders using defined processes and systems; document final contract summaries and price justifications for senior management
• Enforce the corporate approval framework and associated policies
• Serve as a point of contact to enable sales and facilitate efficient deal throughput
• Manage and troubleshoot the escalation process

Required skills:

• 5+ years of experience working in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers; experience with deal desk work and commercial deal negotiation is a plus
• Excellent written and verbal communication skills; solid organizational and interpersonal skills
• Ability to communicate across all levels of management
• Proven skills in negotiation, analysis, logic, problem-solving, crisis management, and leadership
• Familiarity with sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements
• Comfortable handling multiple urgent tasks, projects, and relationships under pressure
• Ability to work quickly and thoroughly under changing conditions and timelines
• Excellent presentation skills
• Detailed-oriented and motivated; outstanding diplomatic skills
• Willingness and availability to travel
• Fluent language skills in English; German or French are a plus
• Bachelor's degree is a plus
• Experience with Salesforce.com, Apptus, and Oracle are a plus

About Red Hat:

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.