Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a Business Growth Specialist

Purpose of the role

As a Business Growth Specialist you will learn how to work closely with the New Business Sales and New Business Associate teams, and are primarily responsible for discovering potential customers to contact.

You will utilize a mix of skills in researching your own leads from external and internal sources and tools, and also vet leads from provided lists. You will determine the potential for a lead to meet the business requirements of the teams based on a scoring system, and route leads appropriately to the corresponding team.

You will help the teams uncover potential industries and verticals to strategically approach, by analyzing the ideas provided by others while also suggesting your own. 

Responsibilities:

• Prospect high quality, policy-compliant leads for the New Business Sales team to work on
• Be on the lookout for industry news & trends to ensure timely prospecting
• Understand market seasonality and collaborate with sales teams to plan ahead
• Evaluate prospective client potential, aligned with sales team expectations
• Deliver a set of potential ready-to-call leads every week to the New Business Associate team
• Collaborate cross functionally with New Business Sales and New Business Associate teams to calibrate on lead quality

Requirements

• Bachelor’s degree in Business Administration, Economics or Marketing obtained in the last 5 years.
• Native level of Swedish, German, French or Dutch
• Fluent in English
• Able to think strategically and follow market trends
• Intermediate spreadsheet skills (ability to work with pivot tables, vlookups, etc)
• Strong time management skills. Able to multitask and stay detail oriented
• Outstanding written and oral communication skills

Benefits

• Internship Contract, from Monday to Friday (36 hours/week), 6 months
• Salary: 17.000€ gross/year
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Safety package:
  • Flight ticket
  • Taxi to the airport
  • Taxi from the airport in Spain to your new accommodation
  • PCR test cost compensation
  • Accommodation in a nice individual studio
  • Support with a private Health Insurance
• A permanent presence of coaches who will facilitate your personal and professional development
• 6 months plan where you will learn the insights of the project and will receive specific training in order to grow within the company with an established career path.
• Continuous training and certifications within Google products
• Bi-weekly, monthly or quarterly contests
• Employment with the world’s largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team