Multilingual Project Assistant

Barcelona, Spain

Healthcare is complicated, but it doesn’t have to be.

500+ employees, 10 countries, and 1 mission - to amplify the voice of physicians and improve global healthcare.

This is where you come in. Helping unite physicians across the world to improve patient outcomes—and even save lives— is an incredible feeling. Join us!

What we’re about:

Community: we didn’t get 1.3M medical professionals to join Sermo overnight! Each day we work towards a shared goal – to build the world’s largest online community of medical professionals and industry partners by being the best partner possible.

Innovation: our tech-first approach to the conventional worlds of physician engagement and healthcare insights powers our ability to make a positive impact in new and unique ways.

Fun: just because we’re working doesn’t mean we can’t have a good time. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers smile. 

Role Description

We are looking for an organized and talented Project Assistant.

In this role, you will be reporting to the Head of Special Programs and work alongside the Project Management team to maintain engagement, recruit new profiles and respondents and collect data for program projects.  This job requires strong time management skills as well as the ability to balance multiple projects at a time. 

• Work with the project management team to demonstrate ownership of each assigned project and deliver projects according to set requirements: consistent quotas, minimum retention between waves, etc.
• Coordinate data collection for assigned projects – communicating with the targeted respondents and internal teams on routine fieldwork questions.
• Analyze the daily fielding information and proactively provide feedback and solutions to prevent any potential issues to complete the projects in a timely and cost-effective manner.
• Keep fieldwork progress and deliveries organized with written and phone reminders.
• Engage physicians and allied healthcare professionals outside of the Sermo panel to take part in research when necessitated. 

Essential Qualifications and Experience Required:

• Fluent in English and French or German
• Proficient usage of MS Office (excel, word, PowerPoint, Outlook)
• Willingness to acquire knowledge on new technologies.
• High level of personal initiative.
• Excellent organizational and time management skills with solid attention to details.
• Multitasking, ability to work well under the deadline pressure.
• Proficient in English and other needed languages.
• Outgoing – confidence to speak with and cold call healthcare professionals.
• Quick problem solving
• Proactive
• Well-organized
• Punctual

The good stuff: compensation & perks:

• Dynamic and challenging international experience;
• Possibility to grow professionally;
• Friendly, supportive team;
• Central super cool offices;
• Full training program;
• Quarterly compensation award based on the performance level;
• Private health insurance;
• Gympass;
• Refer a friend scheme;
• Hours of work are 40 ho