You will be supporting a high profile Global Leader specialising in internet based searching and video sharing platforms that has changed the world and the way we share information.

What we offer you

• Competitive Salaries

• MyBenefit (inc. Multisport)

• Quarterly Performance Bonus

• Career & Development Opportunities

• Quarterly Recognition Program

• Product & Upskilling Training

• Private LUX MED Medical Care

• Wellness & Engagement Program

• PZU Life Insurance

• Vibrant, multi-cultural environment

What will you do

• Provide high quality online customer service via phone, chat and email
• Deliver efficient troubleshooting and query resolution and assist customers with account optimisation
• Upsell additional product features to existing B2B customers
• Ability to research and develop knowledge of customers products and services
• Meet deadlines with a fast paced environment
• Gain an in depth knowledge and understanding of all online advertising services

What we need from you

• Fluency in written and spoken English and Spanish
• Excellent communication and negotiation skills and confidence in dealing with customers
• Intermediate I.T. skills with the ability to quickly learn new tools
• Strong analytical and problem solving abilities
• Self-motivation to meet and exceed individual and team targets