Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

Business Process Administrator preferred languages English and French or Spanish

(workplace: Warsaw)

Great opportunity to work as a part of our newly created Business Support Central Team. This role will be responsible for primary focus in providing complex administrative support for individuals and/or department while continuously looking for improvement opportunities (. Works under limited supervision with general instructions given on new assignments and assists by deliver to business and cross-divisional partnering best practices & process sharing

Responsibilities

• Handling internal processes for Business organization, Sales and other internal/external stakeholders as part of the Central team responsibilities
• Support for Sales Teams related with Internal Documents: management, preparation & coordination according to BSC policies and regulations
• Maintains both manual and automated records, collects and compiles sensitive and confidential statistics and prepares reports and analysis if needed
• Serves as a point of contact for Internal customers. Obtaining or providing information on matters of moderate importance to the organization and may be of a sensitive nature
• Follow-up cases to resolution
• Answers complex functional questions that may require additional research and follow-up
• Anticipates and coordinates projects/assignments, organizes own schedules, and that of others, to meet deadlines. May gather and prepare data in preparation of upcoming meetings & projects
• Identifies, can assess and implement process improvement opportunities using Lean Business Process tools and techniques. Able to perform data gathering and root cause analysis
• Assists in problem resolution as needed to ensure that internal and external customers receive best in class service in the most efficient way with usage of process improvements techniques (Lean)
• Performs other general administrative duties that may include photocopying, coordinating meetings/appointments, , arranging travel, preparing and/or sorting mail

Requirements

• Experience in a similar role in Shared Services/BPO or in administrative department is preferred
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner; provides guidance to peers as necessary regarding proprietary information
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific. Lean Business process practical experience – knowledge of tools and techniques preferred ( Lean six sigma certification would be a benefit)
• Very good organizational administrative skills and attention to details
• Able to work independently and think critically
• Adaptable and proactive
• Focus on the quality of service delivery and continuous improvement
• Looks outside the box for solutions, improvements, finding new best practices and implementing them
• Analytical and problem-solving skills
• Team player and self-motivated
• Good knowledge of Excel
• Fluent English and French or Spanish preferred

We offer

• Private health care in Lux Med (VIP package)
• Multisport card
• Life insurance
• Languages courses in the office
• Possibility to grow your career in a newly created organization within International company
• Internal events & charity actions

If you are interested in this position and meet the requirements, please apply, enclosing your CV

in English

Job Segment: Business Process, Healthcare Administration, Law, Lean Six Sigma, Administrative Assistant, Management, Healthcare, Legal, Administrative