Responsibilities:

• Create manual orders (non-revenue or revenue) by request and by exception
• Manage order creation issues and order acknowledgement
• Order Validation, Order maintenance and Delivery Creation
• Utilize TMS to consolidate orders / deliveries into optimized shipments (where applicable)
• Cooperate with Logistics (either of CP internal or 3PL) so orders / deliveries can be consolidated into optimized shipments (where applicable)
• Follow up on Delivery exceptions, including refusals avoidance and returns order creation (after approved request)
• Issue invoice follow up
• Develop effective customer communications and relations to facilitate effective order to invoice fulfillment, including: New item launches, SKU transitions/substitutions, Prolonged stock issues, Investigate and resolve order management and delivery issues

Qualifications:

• An University Degree
• 1-2 years of relevant experience in customer service area
• Fluent in French is a must, communicative English
• Practical knowledge of MS Office skills (Excel/Access)
• Autonomous, results oriented, promoting team-work, problem solving
• Analytical skills
• Excellent communication and interpersonal skills
• SAP experience is an advantage

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine please visit http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.