HR Shared Services maximizes HR global efficiencies, creates capacity for the HR division, increases global consistency in process, and improves the customer experience across the enterprise. As the first point-of-contact for servicing the tier one needs of our clients, HR Shared Services provides a broad range of support for our technology solutions, as well as operational and business administration support.

Working with us, you will be responsible for:

• Administer Europe employee benefits:
  • Plan Administration (enrollments, processing changes, reporting to payroll)
  • Invoice Processing
  • Employee communication – execution
  • Regulatory reporting / Internal audits
• Administer Workday Time Tracking & Absence Management system for Europe
• Deliver administrative support for Germany, Switzerland, Austria
• Provide superior customer service to employees and leaders
• Assist employees in a timely manner regarding benefits, leave of absence, HR policy and procedural questions and Workday manager and employee self-service process inquiries
• Liaise effectively and collaboratively with Global Client Partnering, Talent  Acquisition, Global Total Rewards, Talent Management, Payroll and other support teams to resolve employee queries
• Maintain appropriate level of process, program, and policy knowledge in order to assist employees
• Updating/maintaining internal Shared Services Community process documentation

We are looking for candidates who:

• 1-3 years of work experience in Human Resources, Administration, Operations or Client Service
• Very good English and at least communicative German - must have
• Solid problem solving skills with a passion for technology, process improvement, and continuous learning
• Strong MS Office skills
• Outstanding listening skills with ability to navigate and consult with employees
• Exceptional customer service orientation
• Comfortable with a high-paced environment with competing priorities
• Analytical skills
• Exceptional time management, organizational, prioritization and follow-up skills
• Work effectively in a team environment
• Working knowledge of Workday nice to have

We guarantee: 

• Local work
  with global perspective
• Attractive location in the center of Poznań (New Market)
• Private Healthcare
  and Life Insurance
• Office gym
• MultiSport Program or MultiSport Cafeteria
• Rich
  learning resources
• Investment Programs
• Onsite kindergarten
  and creche
• Onsite
  canteen, discounted
  prices
• Volunteering activities,
  interest
  groups