Your responsibilities

• Provide high quality online customer service via phone, chat and email
• Deliver efficient troubleshooting and query resolution and assist customers with account optimisation
• Upsell additional product features to existing B2B customers
• Ability to research and develop knowledge of customers products and services
• Meet deadlines with a fast paced environment
• Gain an in depth knowledge and understanding of all online advertising services

Our requirements

• Fluency in written and spoken English and Spanish
• Excellent communication and negotiation skills and confidence in dealing with customers
• Intermediate I.T. skills with the ability to quickly learn new tools
• Strong analytical and problem solving abilities
• Self-motivation to meet and exceed individual and team targets

What we offer

• Product Training and upskilling processes
• Vibrant, multi-cultural environment
• Career & Personal Development
• Quarterly performance bonus
• Subsidized Life Insurance

• Private medical care package
• Cafeteria program with wide range of employee benefits (including Multisport)
• Internal Team and Wellness Activities
• Work in a modern office environment with access to free snacks and drinks