Multilingual Customer Service Specialist 

Employment Experience: 1-3 years  

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Responsibilities

• Central contact for all customer requirements 
• Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
• Support for all relevant issues relating to order processing from inquiry to delivery 
• Complaint processing
• Active participation in the design of new processes and Systems to improve customer satisfaction, ECE
• Voice of the customer
• Quoting to customer
• Driving growth in alignment with Sales through inside sales activities

What your background should look like:

• Completed commercial training 
• Several years of professional experience in customer service / customer care 
• Very good SAP knowledge, preferably Sales & Distribution
• Customer-oriented, independent work 
• Success-oriented, open-minded, organized, resilient even in stressful situations 
• Team player and confident single performer 
• Willingness in an international team work 
• Technical interest and understanding 
• Perfect knowledge of English plus good good knowledge of one of: Czech / German / Slovak
• Other languages are an advantage 
• Good time management and ability to prioritize tasks
• Proactive and responsive to customer (internal and external) requirements

What we offer

• Work in a team where a good atmosphere and team spirit is one of greatest values,
• Private medical healthcare including dentist for you and your family,
• Attractive package of extra benefits of your choosing in My Benefit Platform,
• Multi sport card,
• Delicious coffee,
• Flexible working hours,
• Possibility to work from home or working from the office,
• Modern and comfortable office.
• Competencies
• Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With more than 85,000 employees, including over 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

What TE Connectivity offers:

We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

• Generous 401(k) Plan
• Tuition Reimbursement
• Benefits start on day one
• Charity Donation Matching Program
• Competitive Paid Time Off
• Employee Resource Groups
• Employee Stock Purchase Program
• Healthcare for Associates and Families
• Health and Wellness Incentives
• Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.