BE PART OF US

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

YOUR TASKS

• Managing a worldwide IT end-user project
• Management of Technicians, Team Leaders, Service Desk Agents and Administration Personnel
• Supervising/Controlling of the processes and the level of service contractually appointed (SLA, KPIs etc.)
• Commercial and technical collaboration within the project team
• Being an interface between the technical teams and client
• Providing efficient reporting to internal and external stakeholders
• Recognizing and implementing the potential for process/costs optimization
• Producing calculations and reports related to the project
• Responsibility for project profitability

OUR REQUIREMENTS

• Experience in project management in IT field/ Services
• Client-facing skills and professionalism
• Ability to convince others with your professional background, ideally in terms of communication and organization and through showing concern for clients and the quality of service received
• Determination, autonomy, and personal motivation
• Flexibility and people management skills
• Ability to work on numerous tasks simultaneously and manage a heavy workload
• Advanced excel skills
• Fluent English (speaking & writing)
• Fluent French (speaking & writing)

YOUR BENEFITS

• A secure job position in an exponentially growing international IT company
• Room to implement your own ideas, challenges within your own responsibility
• Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
• A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
• Welcome package, full introduction into the company, Buddy program to help you get started
• Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
• Hybrid work
• Remote work possibility during the pandemic
• Company bus from the centre of Wroclaw, a free car parking area
• A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members