BE PART OF US

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

YOUR TASKS

• Processing the tickets in ticketing tool
• Creating reports of the tickets
• Usage of closing codes within tickets
• Updating the asset database
• Supporting our international customers and internal delivery teams worldwide
• Handling project documentation
• Supporting project teams in administrative tasks
• Handling active communication with our local teams and local management
• Data verification in our ticketing system

OUR REQUIREMENTS

• Ability to multi-task and adapt to changes
• Communication with customer skills
• Ability to work in a team
• Openness to learn new skills – technical vocabulary and issues from hardware area
• Good German skills - B2 or higher
• Basic English skills - A1

YOUR BENEFITS

• A secure job position in an exponentially growing international IT company
• Room to implement your own ideas, challenges within your own responsibility
• Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
• A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family
• Welcome package, full introduction into the company, Buddy program to help you get started
• Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
• Remote work possibility during the pandemic, in the future hybrid work (70% from office, 30% from home)
• Company bus from the center of Wroclaw, a free car parking area
• A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner, and family members