In this role, you will contribute by:

• Verification & processing sales orders in system Fax2Edi and SAP
• Modification of sales orders in SAP
• Document management in the Fax2Edi system
• Distribution of inquiries and other documents sent by clients
• Taking part in testing new solutions and process improvement. 
• Allocation of non-complete orders & customer requests to respective departments of the company
• Creating and updating appropriate process documentation

We are looking for:

• Experience in customer service or in the area of sales
• Experience in work with SAP/SD module – an additional advantage
• Experience in transitions – an additional advantage 
• Strong attention to detail and accuracy
• Ability to learn quickly and pick up new skills 
• Self-management
• Customer orientation
• English and German min. B2 level, French will be an asset

We offer:

• Private medical care
• Benefit system cards
• Discount for Franke products
• Flexible working hours and home office
• E-learning platform
• Great coffee :-)

About Franke

Franke is a world leading provider of products and solutions for residential kitchens and bathrooms, professional foodservice, coffee preparation and semi-/public washrooms established in 40 countries. At Franke, we want to make everything we do wonderful - from what we manufacture and design, to the way we deal with our partners, customers and each other.