"With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.”

You will be responsible for: performing operational tasks related to customer agreements settlements, analyzing claims (service billings or credit notes) and processing with the resolutions; Responsible for ensuring Trade Terms processes compliance with related financial controls and Trade Terms processes efficiency by gaps spotting and cooperation with CD team.

Responsibilities

• Trade Terms Claims management
• Analyze trade terms agreements and assess whether they are compliant or not – specializing in trade contracts and promotion setups
• Seek additional information from CD or other functions where required
• Execute trade terms agreements process and escalate to CD, if further degree of approval is needed
• Perform settlement of valid claims and inform Cash Applicator to match and clear with deductions or to payout.
• Review of off invoice deal agreements that require payment
• Ensure all agreements integrity and correctness by regular review of agreement status according to country specific
• Review payments / deductions and perform proactive payout calculations according to country specific. Ensure correct settlement once approved
• Review accrual levels of agreements on a regular basis considering their validity period.
• Support CD & Customer Facing specialists when needed within off-invoice areas
• Continuous improvement
• Efficient and Self-driven in problem solving and decision taking
• Ensure that in terms of Trade Terms processes in scope high quality of operational standards is delivered
• Cooperate with Pricing team members responsible to ensure efficiency of the process
• Implement improvements to current processes
• Involvement in projects related to Pricing

Required Qualifications

• Problem solving and decision making ability
• Ability to work with various IT applications (SAP, CRM, reporting tools, etc.)
• Fluent in English & German
• Strong analytical skills
• Ability to set priorities and to work effectively under pressure of time
• Advanced knowledge of MS Office & good knowledge of SAP system

Additional Competencies

• Customer Focus (focus on internal customers)
• Bias for action (focus on results and use of intelligent risk taking)
• Team Alignment (team player; supports and respects others)
• Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
• Growth Mindset (placing a fresh emphasis on innovation and having the ambition to grow)

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional tranings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, additional vacation days, biking policy