Dutch HR Advisor

AkzoNobel

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

The HR Advisor with Dutch (People Services Advisor) will be a part of the global HR Delivery Center providing support within areas of HR Operations, Talent Acquisition, development & implementation of global HR processes.

This position serves as a first point of contact for all incoming queries from AkzoNobel’s employees and managers to efficiently handle HR, Payroll and HR-IT related requests and communicate effectively with employees, managers, People Services and On site HR.

Responsibilities:

•    Providing front line advice and support on HR related matters to internal customers.

•    Responding to questions and cases submitted by employees via telephone or e-mail and registering and controlling client cases in Service Now system.

•    Ensuring that incoming enquiries to the People Services team are answered in a professional and efficient manner.

•    Providing support to internal customers on HR processes, internal policies and procedures.

•    Using process knowledge to show customers how to retrieve information through the various channels. 

•    Identifying opportunities for improvement in HR processes and tools.

Requirements:

•    Previous experience in a customer service environment will be an asset. 

•    Experience in general HR function will be an asset. 

•    Relevant higher education (preferably in HR).

•    Highly developed communication skills.

•    Capability of working in a fast-paced, dynamic and multicultural environment.

•    Can-do attitude and problem- solving skills, with an eagerness to learn and grow.

•    Team player with high customer orientation.

•    Fluent in English and Dutch.

We offer:

• Annual Bonus.

• Additional Operational Bonus.

• Referral Program.

• LuxMed Health Care, Multisport Membership, Additional Insurance.

• Learning Cafeteria (incl. Percipio).

• Well-being Workshops.

• Mentoring Program (YAM).

• Team Building Events.

• CSR Initiatives.