Job Description

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.” 

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

The responsibilities & the impact YOU will have:

• Cash Collection for assigned region and customers according to the defined procedures and finance principles and legislation
• Selected Account Receivable tasks
• Selected Credit Management tasks
• Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
• Produce routine reports and make summaries for SSC and affiliate management
• Meet dashboard metrics related to Cash Collection
• Perform all I2C procedures as required, in a timely manner
• Evaluating credit risk, making recommendations on and setting credit limits  according to the defined procedures
• Order releasing within scope of authority
• Cooperating with the cash collection team in order to assess the financial situation of a customer
• Responding to specific questions from local organizations, customer service, compliance and other stakeholders
• Producing routine reports for SSC and affiliate management
• Work with credit reports and monitoring from credit agencies
• Meeting dashboard metrics related to Collections & Credit Management
• Proactively suggesting idea’s to improve and automate processes
• Performing periodical credit limit reviews with limited amount of supervision
• Be the “Go-To” person on the given market/team for more complicated cases/scenarios

Qualifications

• Strong communication skills on the phone combined with   customer and service orientation
• Experience in a similar job in finance / accounting / customer service environment
• Independent worker, requiring only occasionally supervision
• Ability to solve difficult situations using own judgment and sense of initiative
• Eye for detail
• Strong analytical and communication skills
• Proficient in the German language/s (written and oral) & good level of English (written and oral)

This is what awaits YOU at J&J:

• An opportunity to be part of a global market leader.
• A dynamic and inspiring working environment.
• Many opportunities to work on challenging projects and assignments.
• An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference
• Possibilities for further personal as well as professional development.
• Many employees benefits:
• 5 weeks of vacation, home office, flexible working hours, sick days
• Meal vouchers, Cafeteria, referral award, life and accident insurance, MultiSport card
• Contribution for: Prague public transportation, language study, illness leave, pension contribution,
• Refreshment in the workplace, company gym, free sports activities, corporate events