We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!  

PURPOSE AND OBJECTIVES:

The main tasks are proactive contact with customers, set up good relationships with internal stakeholders. Very important in this role is interaction and communication with other team members and managers in an international environment, and as such require advanced communication and language skills.

What you'll do:

• Proactively call customers to reassure the time of invoice payment.
• Handle escalations on open invoices
• Perform monitoring and collection of receivables
• Manage open items incl. overdue receivables
• Investigate billing discrepancies and respond to external queries
• Business administration
• Support Ad-hoc queries and contributes to projects
• Contact for external and internal auditors
• Fulfillment of pre-set targets

What you bring:

• Excellent "Customer Focus" approach
• Independent communication and negotiation with client
• Communication skills (verbally and written)
• Ability to work in an international environment
• Strong attention to detail
• Strong will to deliver excellent quality
• Willingness to learn and improve
• Team spirit contribution

WORK EXPERIENCE:

• Working experience in collection is a big plus
• Fluent written and spoken English and Arabic language skills

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

BENEFITS

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.