Your responsibilities will be:

• Manage a portfolio of clients and work with each client to craft a reporting strategy
• Recommend best practice reports for specific client profiles and/or industries
• Create client-requested reports or dashboards
• Effectively manage client expectations and communication
• Occasionally conduct online or in-person training for clients
• We are looking for a tech savvy colleague that enjoys working in a client-facing position.

Requirements:

• Bachelor’s or Master’s degree in Finance and/or IT
• 2+ years in a related customer service role
• Fluent German or French (English as it is the company language)
• Advance knowledge of MS Excel (e.g. vlookup)
• Analytical thinking and ability to find unique solutions to business challenges
• Excellent communication and presentation skills 
• Displays passion for & responsibility to the customer 
• Team player

At least one of the following required:

• Experience with BI solutions (IBM Cognos or similar)
• Working knowledge of databases (e.g. MS SQL, Oracle…)
• Experience with SAP Concur tool
• Travel industry knowledge 

WHAT WE OFFER

We work in one of the coolest offices in Prague (just try to google “Concur Prague office“ and you will see:-)) – free gym, massages, ping-pong or table football. We enjoy our social events, team buildings or internal ping-pong league. We are also proud to represent SAP Concur in various sport events.

We offer yearly bonus plan, fully subsidized meal vouchers, 25 days holiday, plus 4 extra days off to work at a charity or not-for-profit organization of your choice, 6 sick days, contribution to pension and health insurance, cafeteria system, SAP shares program, referral bonus, different training (language courses etc.), flexible work schedule.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Successful candidates might be required to undergo a background verification with an external vendor.