German Insurance – Credit & Surety – Senior Process Associate – Remote  

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go -deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule makers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Insurance – Credit & Surety – Senior Process Associate – German – Remote EMEA

Works with Transition, Training, Ops and Practice to understand contractual commitments, deal books and customer priorities.

Responsibilities

• Check the requests received from the client, assign and complete them based on their requirements
• Administer insurance policies in the client systems and issue invoices on the basis of the client’s requests
• Reconcile the deals by identifying and correcting the mismatch between expected and received premium payments
• Create new partners in the client application system and trigger financial checks for them (AML- anti money laundry and ITC International trade control)
• Prepare the reports to identify the outdated partners, inform the client afterwards and update them based on the documents received from Underwriters;
• Clarify deviations, incorrect data with SR's internal departments;
• Adhere to team’s SLA’s as per the contract agreement with the client.

Minimum qualifications

• Relevant work experience in a multinational company
• Communicative level of German B2.
• High School Degree (University graduate or Economic studies are an advantage);
• Relevant domain experience is an advantage;
• Previous experience in a BPO/Call Center/Shared Services environment (represents and advantage);

Encouraged qualifications

• Personal culture and client management expertise.
• University graduate (Economic profile is an advantage)
• High motivation and ability to learn.
• Ability to work under time pressure.

What can we offer

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.