Multilingual Accounts Receivable - Order to Cash – Senior process Associate- Hybrid

Bucuresti

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Your job will involve invoice and payment processing, workflow management, and issue resolution. 

Responsibilities 

•    Booking of Incoming Payments and allocating them to the invoices received 

•    Investigating and identifying details for the amounts received 

•    Ensure timely contacts with clients via email/phone/fax for collection purposes 

•    Reporting periodical/on the spot regarding the activity process indicators 

•    Maintaining customer master data (new customer set up/ changes, etc) 

•    Ensure order analysis and release in accordance with client’s requirements and cut off-hours 

•    Perform customer account reconciliation 

•    Follow up on accounts and on disputed items 

•    Support ad hoc requests from Business group and local units 

•    Provide required monthly reports 

•  Assist the Assistant Manager to prepare and submit reports to the customer as applicable and credit controls activities

•    SOP creation and updating 

•    Deliver the required data for audit purposes 

•    Making the accounting process controls established through the internal policies (SOX) 

•    Ensure Important metrics are met and service is delivered to end-users as encouraged 

•    Daily usage of client’s tools for the assigned activities 

Minimum qualifications 

•    Accounting knowledge – intermediate level; 

•    Similar Order to Cash work experience 

•    Work experience with SAP system (Advantage) 

•    Organized personality with attention to details and customer orientation; 

•    Accurate, logical problem solver; 

•    Ability to handle client on a one-on-one basis, via e-mails and calls; 

•    Upbeat, proactive with the ability to work both independently and as part of a team; 

•    Communicative and ability to learn in Swedish, Dutch, French, Italian or Hungarian.

Encouraged qualifications 

•    University graduate (Economic studies are an advantage); 
 

What can we offer? 

•    Attractive salary; 

•    Stable job offers - employment contract; 

•    Work in a multicultural environment; 

•    Various training (initiating, soft skills); 

•    Possibility of development; 

•    Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts). 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.