Multilingual Content Moderator - Senior Process Associate

Bucharest

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. 

Transformation happens here. Come, be a part of our exciting journey!

Are you the one we are looking for?

As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience

Responsibilities

• Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
• Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.)
• The role also involves moderating content of Egregious nature
• Recognize trends and patterns and raise issues timely
• Maintain a thorough understanding of process and policies
• Accountable for performance standards (Efficiency, Quality) in a weekly manner
• Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers

Minimum Qualifications

•    Any graduate

•    Relevant experience in content moderation/trust and safety

•    Minimum C2 proficiency in German, French, Italian, Russian, Greek or Turkish CEFR

•    If selected for bilingual language, proficiency in the selected native language

•    Must be able to work on a flexible schedule (including weekends)

•    Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)

•    Comfortable with dealing with routine work quickly and at a high standard

•    Interest in playing PC games and acumen towards gaming terminologies & Industry

Preferred Qualifications/ Skills

•    Experience in playing PC games (PUBG/BGMI, Fortnite, COD etc)

•    Culturally aware of the regional trends 

•    Tech Savvy

What can we offer?

•    Attractive salary;

•    Stable job offers - employment contract

•    Work in a multicultural and diverse environment with employees from over 30 countries

•    Genpact supports professional trainings and great career development opportunities

•    Free access to our award-winning learning platform 

•  Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.