Main Responsibilities:

• Maximize customer satisfaction related to service and behavior by ensuring efficient and effective interaction with internal and external customers;
• Follow defined standards and guidelines and propose improvements in line with the company Class-A mindset;
• Maintain a close working relationship within Supply Chain, Pricing department and regional Process & Systems team;
• Continuous communication to enable the best decision based on the latest available information;
• Be aware of and understand the wider business environment;
• Invoicing complete- and correctness: billing due list and error handling;            
• Blocked documents: price-checks and removal of billing blocks;                                            
• Rebate agreements: settlement and reversal of unused accruals;                       
• Invoice claims and disputed amounts: credit-/ debit note handling;
• Responsible for contributing specific expert knowledge to the appropriate business area to drive improvements for processes, systems or tools.

To Join Our Team You Will Need:

• Overall work experience of at least 1-2 years;
• Work experience in Billing & Systems Operations (desired);
• Work experience in Sales or Customer Service;
• Work experience with SAP R/3;
• Ability to perform in a team and work cross-functional;
• Being independent and fulfill requirements within scope and on schedule;
• Communicate and behave professional both verbal and non-verbal in the appropriate environment;
• Manage and consolidate high data and set the right priorities;
• Fluent in English & Spanish or French;
• Profound IT Skills especially in Excel (other: Microsoft Office, MS Access, SAP R/3).

If You Join Us, You Will Enjoy:

• Competitive salary package
• Free private medical services
• Flexible benefits from your favorite brands available on flexible benefits portal
• 25 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Discount price to purchase Goodyear tires
• Free access to the Bookster library
• Discount on products and services through agreed partnerships.

Goodyear is one of the world’s largest tire companies. It employs about 63,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.