Our Credit and Collections team is growing in quality of impact! If you are passionate about new ideas and solutions – Join us to embark on a diverse and exciting career path in a dynamic, high-tech environment.  Our teams are creative and friendly, providing a wide range of services at HP Inc.

What will your role be?

As a Collection Analyst you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP Inc. and customer interlock and accelerating cash-flow.

What will your day consist of?

• You will lead communication with a key customer portfolio developing trusted relationship
• You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
• You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
• You will facilitate challenges solutions by involving other HP Inc. teams in working with the customer
• You will advise the Credit Analysts, Sales, Account Management teams on collection risks
• You will lead and/or participate in business enhancement projects across geographies

Who are we looking for?

• A strong collaborator with excellent Spanish, French or German:
• excellent customer skills and incredible focus on trust and credibility to influence action
• ability to build relationship across teams and cultures
• a unique voice and a talent to challenge status quo processes
• An independent result-oriented professional with
• Drive & a creative power to meet continuous challenges of the role
• Proven problem-solving skills
• An intermediate Collection analyst with
• Foundational understanding of collection and financial concepts
• Proven analytical skills coupled with willingness to continuously learn 
• Solid computer literacy, curious to work with various technical tools to gain efficiencies
• Typically 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage

How will we help your personal and professional development?

• We don’t label you or your performance, we look to help you grow your unique potential
• Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
• New disruptive technology introductions sessions
• We love our work environment. We think you will too!

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion – it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!