French Recruitment Team Lead

Job Description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Every day is a process of growth, being responsible of:

• Daily supervision of a team e.g., delivery, process, business operations.
• Manage the workload of the team, may make work assignments, and has responsibility for developing team members.
• Operates as a subject matter expert and may be the escalation point for issue resolution and customer escalations.
• Manages effective internal external client relationships within a defined area of responsibility, and builds client relationships in the wider group or unit.
• Exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business.
• Interpret day to day business objectives and prepare to execute operational practices work programs.
• Ensure proper execution of processes by team
• Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately
• May perform data entry or other client related tasks in various systems, as required
• Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities
• May make decisions about the day to day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling. Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours
• Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from direct managers.
• Perform and or ensure completion of quality review check on outgoing work e.g., proof data entry, correspondence, and other tasks within immediate team to ensure quality, accuracy, and consistency
• Identify and assist with development of support materials for team use

Qualifications

• French Language skills - proficient C1
• English Language skills - minimum B2
• 4+ years relevant experience in talent acquisition/recruitment field
• At least 2 years experience in people lead role
• Peer Reviews, Coaching mentoring skills
• Continuous Improvement
• Estimation and Planning
• Client Relationship Management
• People Enablement
• Discretion, professionalism, confidentiality and judgment.
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
• Strong time management skills
• Advanced written and verbal communication skills manages internal and external client communications with individuals at all levels

How we truly care:

• Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.
• Travel virtually around the globe, working in a diverse and multicultural environment.
• Benefit from health insurance and support from a mental health therapist, to keep your life balanced.
• Have fun while working, participating in internal company events, sports activities and community initiatives.
• Save money doing the things you love, having access to different discounts on products and services.
• If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside the Accenture team.
• Enjoy other personalized benefits packages, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.