Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.

Bosch Service Solutions is part of Bosch Group and a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology, the opportunities of the Internet of Things and speaking over 18 foreign languages, Bosch Service Solutions Timișoara operates successfully in two fields: Business Services and Shared Services. The experts offer support in areas such as Finance, Accounting, Controlling, Purchasing and Sales Commercial. The team of professionals, also have expertise in areas such as Technical and IT, Customer Care, Production Support and other services. 

Job Description

•  1st level IT support for a global team;
•  Collect, document and handle orders, inquiries, mal-functions and problems;
•  Handle technical and user-specific questions;
•  Identify problems, fault analysis and problem solving;
•  Documentation and presentation of new solutions;
•  The program includes night shifts.

Qualifications

• Excellent knowledge (oral and written) of English and Italian, French, Spanish language;
• Ability of cross-functional thinking;
• Customer service and solution-oriented person;
• Ability to work under pressure;
• High degree of self-motivation;
• Outstanding communication skills and teamwork capacity.