What is the job about?

Front office tasks

• Resolve employee requests from all parts of the Grundfos world via phone and ticket system
• Act as a knowledge expert on both local and global HR processes and policies
• Update knowledge databases and FAQ forms
   

Back office tasks

• Manage onboarding and offboarding processes for France and other European or American companies
• Manage end-to-end employee lifecycle processes with high accuracy and integrity
• Participate in time data consolidation and data preparation and consolidation for payroll run
• Prepare work instructions with a high focus on accuracy
• Work in depth with administrative tasks related to the Grundfos share program, mobility, learning and handling of data related to the Grundfos incentive program:

Shares administration

• Resolving requests from shareholders
• Weekly share sales coordination
• Communication with Finance and local share coordinators

Mobility administration

• Work permit administration, ie apply for work permits for foreign employees going to another country and extension of work permits

Learning administration

• Set up courses in our learning platform (SuccessFactors)
• Handle day-to-day learning admin (enrolments, cancellations, etc.)
• Communication with participants and course owners
   

Incentive program administration

• Upload incentive goals and results into forms
• Run data quality reports and proactively follow up on deviations or poor data quality
• Work closely with key stakeholders at different organizational levels (eg managers and HR Business Partners)
   

What does success look like?

• Highly satisfied users
• Requests are managed on time and with high quality
• Seamless collaboration with team and key stakeholders
• Contributions to process or work flow improvements
• Data accuracy

What do you need to apply?

• Business related degree or equivalent work experience
• Fluent English and Spanish is a must (written & oral)
• Analytical, structured and logical mind set
• Preferably 4-5 years of experience working with HR disciplines at an operational level
• Preferably experience from a shared services context
• Experience working with either shares admin, mobility admin, learning admin or data quality / management is an advantage
• Experience working with well-defined processes within administration and business support
• Experience and flair for working with HR systems (ServiceNow, SAP, Success Factor, etc.) and Excel skills are an advantage