As an Automotive Support Engineer  with the MSXI Global group, you will have the opportunity to build brand loyalty and increase customer retention for our customer, a Global Automotive Manufacturer with dealers throughout Central and Eastern Europe  

Your Responsibilities 

• Manage day to day warranty claims according to KPIs;

• Verify warranty policies and procedures application;
• Check the integrity and correctness of claims;
• Self-assessment on managed cases;
• Cooperate with senior team members about cases in analysis
• Communicate with Dealers and Customers (mainly in writing)

Your Profile 

• You are interested in the automotive industry and/or automotive technology.
• You have engineering degree (higher education or university).
• Experience working in automotive after sales processes would be an advantage, particularly if you have worked at an automotive Retailer or Dealer.
• You are fluent in French and English (written and verbal).
• You have strong communication, organizational and time-management skills.
• You have excellent attention to detail and pride yourself on being punctual/ reliable.

Working Pattern

• 40 hours per week with a schedule from 8.30 to 17.00 pm.
• Flexible working environment, including work from home days.

What We Can Offer

• Relocation Package available for candidates outside of Hungary.
• Work visa sponsorship if needed.
• Regular training and access to global career opportunities/career progression.
• Regular social events.
• Modern office situated in Budapest.
• A professional but relaxed working environment, as part of a welcoming and diverse team.