Who are we looking for?

Before you start our induction training we will check if you have:

• Fluent German
• good English skills (min B1/B2)
• pro client attitude and communication skills
• basic experience in Windows 7 and MS Office
• customer service experience (is an asset but is not necessary)
• team player, problem solving attitude and efficient task management skills

What will you do?

After an induction training you will be able to:

• handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
• analyze and resolve most common enquiries using step-by-step solutions provided to you
• deliver high quality standard service to customers
• cooperate with IT specialist team to deal with more complex issues

What we offer?

Atmosphere

• Working with great people and in legendary atmosphere
• No formal dress code
• Annual family picnics
• Unforgettable integrational events
• Employee volunteering opportunities and interesting CSR projects
• We value and respect diversity in terms of gender, nationality, roles, age, interests
• Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
• Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball

Development

• Development in expert or leader competencies
• Broad training offer with possible co-funding
• Access to MIT Sloan Management Review Polska knowledge base
• Introduction plan for new employees and Buddy Initiative
• A wide range of instructor-led and e-learning trainings
• Co-financing for post-graduate studies and courses
• Many companies under one roof / internal headhunters
• Internal development events: conferences, meetings, communities
• Education First platform for learning English online

Benefits

• Bonuses, including those for new employees recommendation
• Additional life insurance
• Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
• Disability inclusion, assistive technologies, reasonable accommodations
• Stay Well helpline to support the emotional and mental aspects of well-being

• Private medical care for you and your family
• Bicycle parking and carpooling options
• Free coffee, water, milk and wide range of teas
• Anti-smog plants in offices
• Car leasing