About Us:

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions provider. We have been partnering with the world’s largest businesses in their transformation journey’s for the last fifty years. TCS Hungary is an employer that gives you access to different worlds, cultures, tasks, business areas and people. It is a colorful place where you can experience various challenges that help you progress as a professional and as a human being.

At TCS, you can try yourself in various professional areas and become a multifunctional expert. Given the stability and the continuous growthof the company,it is only up to you how tall you grow with the help of internal training, rotation and promotion opportunities.

Roles and Responsibilities:

• Handling daily volume/target of transactions
• Resolving customer queries via e-mail or phone
• Adhering to standard operating procedures/training manuals while executing the task
• Ensuring compliance on the quality of deliverables
• Whenever it is a process update/change, ensuring that is incorporated in SOP with appropriate change management
• Effectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore teams
• Identify and recommend process to the continuous improvement opportunities
• To be trained and act as back-up when required and/or as directed by the supervisor
• Comply to internal TCS requirements, accomplish required activities as per deadlines
• Liaise with internal and external stakeholders to resolve queries as necessary
• Foster and maintain high level of communication within own team and with other TCS members
• Foster and maintain good business relationships with all stakeholders
• Attending weekly calls and other business communications with the client’s local team, as necessary
• Might be required to travel to client location(s) on DD (Due diligence) or KT (Onsite Knowledge transfer) or to be part of client meetings
• Provides assistance within the agreed framework in case of any ad-hoc request raised by the client
• Comply with internal requirements, respond to the queries / requests of the team lader, project manager and / or the other internal supervisor regarding TCS internal administrative tasks such as time sheet completion, performance management etc.
• Support the Team Leader by providing the requested data / information regarding the internal and external reporting
• Other tasks that are related to the position and are assigned by the supervisor including working in any other language(s) spoken at the required level
• Associate might be required to be trained and act as backup of other activities
• Understanding of end to end process cycle
• Timeliness & accuracy for processing, receiving and validating requests, maintenance of master data, validation of requests Vs. organizational policies in accurate manner
• Activities may also include, reconciliations, processing requests, Journals, posting transactions into ERP, validation of input received
• Handle queries from customer / third party stakeholders
• Follow up of open items
• Following escalation matrix provided by customer for open items
• Statement reconciliations
• Perform peer to peer quality check to limit processing errors
• Adhere to customer wise contractual commitments

Requirements:

• Basic knowledge and experience of working with accounting principles
• Preferably some financial education
• Good knowledge of MS Office tools (Word, Excel and PowerPoint)
• Attention to details
• Ability to meet deadlines
• Fluent in German, English.