Company Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally.

Job Description

• Support our existing customers based in the Netherlands and other English speaking countries with their technical and accounting issues over the phone and via email
• Provide support to our customers by answering inquiries via our ticket system
• Prepare offers for prospect customers, tailoring solutions to their individual needs
• Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
• Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers

Qualifications

• University degree in the field of economics, or other relevant vocational education such as commercial or technical training
• Fluency in English and German is mandatory, Dutch is a plus
• Windows® user knowledge desirable
• At least some experience working in customer and/or sales, e.g. Internships
• Determination, enthusiasm and willingness to learn
• Working independently is just as important to you as team spirit
• Strong communication skills and passion for working with people

Additional Information

• Make a significant contribution to the turnover of our company! TeamViewer is used in space. What else can we achieve with your help?
• "If I were CEO, I would..." Say what you're thinking! We live an open-door policy and our managing directors are always open to feedback and suggestions
• Make yourself at home! We don't wear ties. In our relaxed office atmosphere, you can wear whatever you want and relax in on of our many lounge areas
• Of course, we offer you perks like free fruit, drinks and a variety of health and well being activities
• We truly live and celebrate our cultural diversity: our colleagues come from from more than 60 countries and speak more than 40 languages
• We work hard, and play harder! Look forward to company celebrations, team events and other social gatherings