What you’ll do:

• Managing customers’ business needs over the phone
• Processing customers’ requests and updating data in the computer systems
• Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
• Helping with the implementation of our Sales and Marketing Plan
• Generating innovative ideas and solutions that will improve customers satisfaction
• Contributing to projects in various departments outside of regular responsibilities
• Assisting other team members to leverage and develop their capabilities

What you’ll need:

• Enthusiastic, communicative people that are willing to support our customers
• With excellent knowledge of Czech and English
• Knowledge of additional European language would be a huge plus
• Not afraid of facing new challenges or opportunities
• With enthusiastic approach to team work and focus on internal and external customers
• Knowledge of MS Office applications, especially Excel and PowerPoint is needed
• First working experience would be an asset for us

What can you expect from us?

Attractive office location near Krakow City Center (High5ive)

International team environment

Benefits: Private medical care, MyBenefit, Life insurance

Product discount

Fruit Delivery

Employee training (induction training, “Amway University” portfolio, language training, professional certification)

Numerous company events and office initiatives (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days, charities, MyWay progr