• You are the point of contact for advertisers and companies for different types of questions in Hebrew
• You provide technical solutions to support and expand your customer's self-service advertising customer base
• You handle all kinds of questions that are generated through incoming activities such as chat, e-mail and social media messenger
• You provide after-sales support for all products
• You provide excellent customer service and you are constantly looking for initiatives to further improve the service.

Your Skills

• 1 year of call center experience is preferred

• Fluent in Hebrew language, both speaking and writing skills
• Good command of the English Language (B2 level)
• Affinity with computers
• Work experience in digital marketing is a plus
• Relevant work experience in customer service is a plus
• Familiarity with online advertising products / suppliers is a plus
• Ability to multitask and work under pressure
• Fast learner, diligent worker

Our offer

• Work at Home
• Competitive Salary
• Fully paid online training from home
• Full-time job with shift schedules Monday to Sunday from 8am to 10pm with irregular hours bonus and allowance on weekend
• An occupational pension scheme
• Fully paid online training from home
• Development opportunities within the company
• A works council that takes care of you
• The diversity and security of a global world leader.

Concentrix cares about you and runs the entire recruitment process digitally and remotely! What are the next steps after your online application? Our recruiter will contact you for an initial telephone interview. You will then receive digital tests from us by email. You conduct the second online interview with the team leader. Your online training and onboarding will also be digital!

#WAH

#AGENTCNX

Job Types: Full-time, Contract

Language:

• Hebrew (Required)