Do you feel passionate about customer experience? Are you seeking a sales career that allows you to work with the world’s fastest growing SMB, mid-market and Fortune 500 leaders? Zendesk is the world’s leading Customer Support Platform, and we are growing our EMEA business incredibly fast on the back of the success and value our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly ambitious and fun sales professionals who embody Zendesk’s outstanding culture. As a Customer Account Executive at Zendesk you will get the opportunity to earn your stripes by driving additional revenue, within active customer accounts, against a SaaS quota. We’re looking for a motivated self-starter who has a consultative sales approach, provides an outstanding customer experience, is commercial savvy and offers polished presentation skills. You'll be single-handedly leading an inbound and outbound pipeline of sales opportunities across a very large customer base.

Specific Responsibilities Include

• Build and complete a territory plan to achieve your quota.
• Quickly gain a strong understanding of the Zendesk platform and customer needs.
• Learn and deliver value focused product demos.
• Lead the full sales cycle from discovery to signature.
• Effectively collaborate with sales managers and cross-functional partners.
• Handle an inbound and outbound pipeline of sales opportunities across a very large customer base.

What We Are Looking For

• Proficiency in either Danish, Finnish, Norwegian or Swedish and business level English
• SaaS closing experience in a fast paced environment.
• A top performer with a history of success.
• Outstanding interpersonal, presentation, and communication skills with the ability to multitask.
• A history of successfully handling a high volume of opportunities at all times.
• A can-do attitude, creative approach and motivation with the ability to work on your own initiative.
• You thrive in a startup environment; move quickly, think strategically and superb at tactical execution.

Why Zendesk?

• Quality leadership team dedicated to you, your development and your success.
• Hybrid or remote work model (WeWork Flex/All Access, Zendesk Hubs in Barcelona, Berlin, Dublin) with everything you need to be successful (MacBook, home office desk/chair allowance, Sales Navigator, Zoom etc).
• 2 weeks long ‘sales bootcamp’ to help you get up to speed on the industry, our business, our customers and our products. Most significantly, an opportunity to build connections.
• Ongoing weekly 1:1 Coaching Sessions and Team Trainings
• Individual Career Planning with your manager to prepare you for your next steps (in sales, marketing, ops, etc.)
• Professional development funding in addition to Zendesk led professional development programs built to accelerate your sales career.
• Opportunity to work in a fun, dynamic and exciting environment.
• Excellent benefits such as health insurance, Paid time off, pension contribution, mental health, recharge Fridays (for 2022) and many more.