What To Expect

• The Customer Account Representative provides the best possible service and support to customers through mediums such as telephone, email and fax
• Contacts customers to resolve outstanding credit and debit balances and ensures orders ship same day whenever possible
• Provides account information to customers
• Reconciles customer account information
• Works closely with both the Customer Service and the Finance department

What We Are Looking For

• Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner
• Fluent Swedish and English language skills, written and verbal; additional EU language skills beneficial
• Good computer and MS Office skills, as well as an affinity for numbers
• Meets targets while interacting with colleagues within the team and liaising departments
• Works with initiative

What We Offer

• An interesting, diverse role in a global company
• Working in an international, dynamic team
• Competitive payment with good social benefits (vacation allowance, contribution to saving benefits)
• Regular staff events
• Subsidized "Qualitrain" membership
• Discount for the MVV job ticket
• German course
• Fruit, snacks & drinks
• Permanent contract