The European Tender Representative is responsible for working with the Divisions & other relevant departments within Cook, to ensure the Tenders to supply Cook’s products to the European Market are submitted in a timely manner. This role is also responsible for ensuring the Pricing is updated in a timely manner to allow order entry.

Reporting to: Tenders Team Leader/ Customer Support and Tender Team Leader

Responsibilities:

• Search for potential tenders relevant to Cook’s business.
• Work with the Divisions, Key Account Managers, Corporate Tender Executives, Corporate Account Managers and Corporate Account Executives to ensure tenders are processed within the set deadlines.
• Work with other departments within Cook globally to gather information relevant for the tender – e.g. Finance, Marketing, Manufacturing, Regulatory, Logistics etc.
• Submit the Tender in accordance with specific customer requirements.
• Maintain accurate Tender files for historical & reference purposes, including awards, alterations & extensions of contracts.
• Prepare quotations received from Customers & Sales Teams.
• Send a written price confirmation to the Customer.
• Update List Pricing on the ESOKS system as necessary.
• Update agreed Special Pricing, including Promotional Pricing, on relevant systems to allow for clean order entry.
• Ensure that all pricing/product modifications are updated with correct pricing to allow order entry, e.g. Product status change PPS, CON, OBS etc
• Prepare performance and usage reports for customers to determine current pricing and to facilitate renewal of prices.
• Ensure that the Cook brand and image is communicated in a positive and consistent manner to all customers, both external and internal.
• Ensure that all duties are carried out in compliance with the company’s Quality Management System.
• Ensure that Cook’s Code of Conduct is considered in all business matters carried out on Cook’s behalf.

Qualifications:

• Experience or knowledge of Pricing, Tenders or Public Procurement advantageous.
• Legal or Business qualification advantageous.
• Fluency in Italian or Spanish and English.
• Excellent written skill in the relevant languages.
• Excellent organisational & prioritisation skills.
• Ability to work under pressure & towards tight deadlines.
• Strong research & analytical skills.
• Attention to details, with clerical speed & accuracy.
• Ability to multitask.
• Strong customer focus (Internal & External).
• Positive attitude and proven problem-solving skills.
• Excellent telephone manner & interpersonal skills.
• Computer literacy: Good working knowledge of Microsoft® Office; Experience of Pricing & Tenders Software advantageous.
• Willingness and availability to travel on company business.
• Flexible start time to accommodate European time zones.