Overview of tasks:

• You are the voice of one of the currently most innovative start-ups with a unique company concept.
• You are happy to help prospective customers choose the optimal product and support an optimal shopping experience.
• You offer every customer the right solution for delivery, payment transactions, complaints and returns via phone or email 
• and ensures a sustainable increase in customer enthusiasm.

What we offer:

• An innovative client with a unique corporate culture
• Demanding and varied inbound work for our top partner
• Comprehensive and paid product training and intensive induction
• Flexible planning of working times for a good work-life balance
• Internal training and further education opportunities via our CCC campus
• Opportunities for advancement in our international company
• Fixed basic remuneration with attractive bonus options * and exclusive employee discounts
• Highly motivated and committed team with flat hierarchies and Duz culture
• Great office with modern workstations and fresh fruit on a regular basis as a little extra motivation

What we expect:

• Enjoyment of customer service and an empathic approach to processing a wide range of customer inquiries
• Solution orientation
• Identification with the brand refurbed
• High affinity for sustainability
• Interest in new technologies and developments in consumer electronics
• A talent for communication with very good written and spoken Polish and German
• Foreign language skills are very welcome
• Routine handling of common PC and Internet applications
• Goal-oriented and independent way of working
• Flexibility, reliability and the ability to work in a team
• Safe and friendly demeanor

* The salary consists of a fixed component and performance-related bonuses. The fixed salary for 30 hours per week is € 1,172.43 gross per month.