Your responsibilities

• processing end-to-end transport and distribution orders in the tools offered;
• action and alignment - maintain communication and solving operational issues on a daily basis with customer service and logistics providers;
• taking action in order to respond on operation needs – act as a first point of contact;
• accountability for delivering overall performance by monitoring key performance indicators;
• supporting and taking part in improvement, optimization and standardization projects within Carlsberg group and team;
• accountability for preparing and verifying data for assigned group of orders for KPI reporting purposes;
• sharing best practice and operational knowledge within team.

Our requirements

• has worked in customer service area with a preference for candidates with experience in the logistics or transportation area. Educational background in logistics is an advantage;
• has University degree (min. Bachelor’s degree);
• has fluent command of English and good communication level in German;
• keep the overview and carry out multiple tasks simultaneously, but also able to prioritize when working with tight deadlines;
• is a motivated committed professional with a positive attitude, a good sense of humour with a flexible approach when it comes to working hours;
• has worked in, and enjoys working in a diverse, and international environment;
• navigates easily in Office365 environment and has hands-on knowledge of MS Excel;
• is a team players who proactively collaborates and strives for solutions which are win-win-win for the company, for the colleagues and for themselves;
• is analytically strong, really cares about the success of the business and their people and is ready to go ‘the extra mile’ to deliver and track the results;
• quickly moves ideas to action, completes plans and projects with quality and speed and, in the process, drives the company’s agenda.

Optional

• you have experience in working on logistics process standardization and with Transport Management Systems.

What we offer

• private health care, life insurance and MyBenefit system at your own disposal;
• flexible working hours;
• extra holiday and Christmas bonus every year;
• annual bonus;
• opportunity to be awarded with variety of company rewards;

• access to online training platform;
• online Wednesday sessions with interesting meetings and workshops;
• exciting growth and development opportunities within the organization;
• working in a passionate, international environment;
• an excellent office location right in the heart of a vibrant city.