In HEINEKEN Kraków (HEINEKEN Global Shared Services) our success absolutely depends on the great people who work with us. We are looking for Finance & Accounting professionals, ready to „WOW” the world by expertise, passion and pride to be green. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Support functions.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Krakow is the most Vibrant Workplace – Poland in the Central and Eastern Europe Business Services Awards 2020!

OtC Administrator (Collection & Disputes) with Dutch [Online Recruitment]

Your responsibilities would include:

• Securing on-time Customer payments and providing them with requested documents
• Facilitating the identification and resolution of any customer disputes
• Handling incoming and outgoing calls
• Daily contact with Sales department
• Identifying held orders and taking appropriate actions to resolve them
• Managing the credit limit exceeded process in accordance with credit policy
• Allocating and clarifying payments
• Managing the pre-due, dunning and overdue processes in the proactive way
• Running complex reports in your area of expertise
• Providing training and support for new joiners

You are a good Candidate if:

• Your Dutch and English language skills are on a fluent level
• Your experience is related to Order to Cash/Customer Service area
• You are motivated to broaden your knowledge in Finance field
• Your communication and problem solving skills are strong and efficient
• You have very good Excel skills

Events and benefits:

• Private Medical Healthcare
• MyBenefit Cafeteria System (including MultiSport)
• Performance bonus
• Sodexo card
• Life insurance
• Referral program
• Development opportunities
• After-hours Friday Bar
• Social events
• Support in upskilling (languages, finance courses)
• Local and global job opportunities within HEINEKEN
• ACCA Approved Employer