About the job
In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business -- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
The Digital Acquisition team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.
As a specialist within Digital Cloud Acquisition, focused on Low Code solutions, you will work with our most important customers within our SMC-Corporate organization. You will help customers understand enhanced efficiency and secure workflows via automation of business processes with PowerApps and Power Automate. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.
This opportunity will allow you to accelerate your career growth, hone your solution sales and collaboration skills, and deepen your cloud expertise. This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
Customer First Mindset
- Orchestrate the sales process and customer journey leveraging the Microsoft Customer Engagement Methodology to increase win rates and customer satisfaction.
- Envision Industry-aligned Customer-Centric Solutions with Business Value Insights- Discover and envision industry-based solutions with business value insights working with a pursuit team of technically intense workload experts and partners resources to quantify and qualify end-to-end connected solution use cases expanding opportunity value across line of business BDMs.
- Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving.
- Meet or Exceed Revenue Targets, Maintaining Sales Hygiene & Deal Excellence
- Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.
- Execute discipline in lead management, opportunity qualification, opportunity management, pipeline hygiene, forecasting, and deal commitment.
- Maintain a high level of customer engagement across both digital signals and opportunities.
- Create and present territory/solution plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives.
- Deliver and Maintain Monthly and Quarterly Forecast.
- Close Deals Through Effective Leadership and Technical Skills
- Own Customer Sales Cycles end to end, leveraging appropriate resources to ensure customer satisfaction & deal success.
- Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios.
Work as One Microsoft
- Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
- Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
- Engage with Partner(s)- leverage and scale through aligning early with priority co-sell partners and ISVs.
Qualifications
Required/Minimum Qualifications :
Proven years sales and negotiation experience; OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND sales and negotiation experience or related work or internship experience; OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) is required.
Additional Or Preferred Qualifications
- Proven experience selling cloud services to large/global customers.
- Certification in Power platform fundamentals: PL-900.
- Strong presentation, written, and verbal communication skills.
- Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Knowledge of enterprise software solutions and cloud platform competitor landscape.
- Demonstrate the business value of Microsoft's solutions with an understanding of Microsoft's strategies and products relative to major Microsoft competitors.
- Ability to maintain a high level of productivity, manage competing priorities and work effectively with high levels of autonomy and self-direction in a fast-paced, collaborative, and dynamic teaming environment
- Capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately.
- Build relationships, collaborate, and influence across organizations, functions, and stakeholder groups.
- Operational and sales excellence discipline, including planning, opportunity qualification and creation, stakeholder communication, services/partner engagement and sales excellence practices including pipeline and opportunity management.
- A desire to learn, grow, and drive change.
- Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
- Developing demand and pipe by building BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed.
- Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.
- Disciplined operator with demonstrated accuracy in forecasting business and maintaining pipeline hygiene.
- Fluency in Dutch or Flemish is required
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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