HERTZ has an exciting opportunity for a competent HR Payroll Support Specialist for the French Market to join our amazing motivated multilingual HR Support Services team of 20.

We are a strong super HR team who aim to delivery service excellence through commitment, collaboration and continuous improvement.

The HR & Payroll Support Specialist will be responsible for assisting in preparation of Payroll, Time and Attendance and responding to and processing all incoming HR & Payroll inquiries from employees, managers, and former employees and be seen as the first point of contact for the HR department. The role also includes project work, escalations and training other members of the team.

Our massive European Service Centre office based in Swords, Dublin offers a bright, modern and friendly working atmosphere. We employ approximately 900 people with over 29 different nationalities.

The role: Taking the wheel at Hertz

As a HR Payroll Support Specialist, you will demonstrate a high level of competence in the performance of all HR administrative duties. In addition, you will possess well-developed interpersonal skills, strong communication skills and be able to provide good customer service. Your ability to be discrete in relation to confidential matters and the use of your initiative to solve complex tasks will be necessary for success in this role.

• Submission of payroll data to Payroll Vendor's system in accordance with Payroll deadlines
• Support maintenance of the T&A System and ensure all is completed accurately by managers within timelines specified
• Prepare employee and payroll / benefits related payments
• Assist and support all Payroll Audits
• First point of contact for all HR / Payroll Queries from Employees based in Dublin
• Responsible for all HR administrative tasks i.e, issue Contracts, HRMS System Updates & Maintenance, Onboarding documentation, Process Employee Life Cycle Changes etc.
• Respond, research and resolve HR related issues or inquiries received through various medium, in a timely manner & in accordance with call/service centre standards.
• Provide solutions to employees but also education to the organisation on self-service options available to them.
• Maintain documentation of all incoming inquiries and keeps detailed notes on actions taken. Will be responsible for having a general understanding of policy and procedure and be able to help others navigate these (i.e.: New Hire Process, HR Policies and Procedures, benefits inquiries, Long term absence, HR reporting, HR file maintenance, HR website maintenance/updating).
• Partner with HR leadership across Europe to identify opportunities to enhance employee experience, build additional HR efficiencies and drive Process Improvements.
• Actively participate in HR related Projects.
• Support all internal, external & SOX HR Audits.
• Maintain electronic and physical personnel records in accordance with records retention policies and departmental policy and procedure.
• Support team performance in order to improve quality, service and turnaround results for the team.
• Be a support for other Markets as required

Your benefits: Fuelling your journey

• Relocation package and assistance from our cool relocation team
• Free on-site Doctor, Nurse and Physiotherapy services
• Pension scheme
• Discount on private health Insurance
• On-site Gym
• Subsidised staff restaurant
• Sports and Social Club
• Language classes
• Training and development programmes
• Incentives
• Staff Car Rental and Sales discount
• Free Parking

Your skills: What you'll need for a great journey

• Native standard oral and written French mandatory
• Fluency in English essential
• Third level educational level in Business or Human Resource Studies essential
• Previous experience in a HR environment highly preferable
• Knowledge of Country Payroll processes, policies and procedures
• Strong computer skills including experience with MS Word, Excel, Powerpoint, Outlook
• Experience with HRIS / Payroll / T&A systems
• Strong customer service acumen, positive attitude and initiative
• Excellent communication and interpersonal skills
• Strong time management and organisational skills
• Ability to work in a fast paced environment
• Excellent team player with willingness to support other markets as needed
• High level of focus and attention to detail and accuracy in a repetitive environment

About us

Hertz Global has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly, as well as Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.