SabaSoftware
Saba Software
Saba Software

French Customer Support Executive

Saba Software

4.2

7 Openings
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French C1 (Fluent)
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Krakow

Poland

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c.€500
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21-28 Day's
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Relevant Experience

Job Description

Job Description:

Assist Customers with their technical and operational queries & problems related to Saba Products via phone, email and ticketing system

Ensure that all incidents owned are followed through to resolution, whilst keeping the customer fully informed of progress

Accurately respond to queries within operational Service Level Agreements

Resolve Customers’ issues where possible at Level 1, otherwise provide the relevant information & analysis for further Support levels

 

Experience Required

 

Fluency in French and English

Experience in Customer Support , IT &/or Recruitment/HR

Ability to change priorities quickly and capacity to handle multiple task

Interview Slot

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Company

Employees

1,000

Revenue

$818 Million

Head Quarters

Dublin, California

Posted Jobs

Video Summary

Available

Job Location

French Customer Support Executive
Poland

Education

  • University Degree Completed

Start Date

Preferred Date:  

Salary

  • Annual:  

    NA

  • Bench mark:  

    75-100%

Relocation

  • Flight Repaid:  

    c.€500

  • Accomodation:  

    7 Days

Bank Holidays (9)

Health Insurance

Life Assurance

Relocation

Induction & Training

Shifts (Mon-Fri)

Remote / WFH Options

Maternity Leave

Canteen-Stocked Kitchen

Career Path

Casual Dress

Coffee & Drinks

Gym Membership

Gym Onsite

Refer & Earn

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