Responsibilities:

• Acts as a contact person for key internal and external stakeholders for operational topics.
• Sets up, executes, maintains and distributes reports according to the reporting standards.
• Supports all relevant business processes (e.g. financial closing, budgeting, sales support and supply chain management).
• Contributes to Business Intelligence process improvement initiatives as required.
• Cooperates proactively with other work streams within the business center in overseeing the end-to-end process chain for all relevant Business Intelligence processes.
• Manages the reporting consistency and documentation to ensure transparency across existing reporting.
• Resolves business queries and compl

  Your responsibilities

• Managing sales orders from ODE.
• Checking sales order processing in SAP and intervening if not automatically processed.
• Managing material availability for customer orders.
• Prioritizing of product allocation for countries or customers in case of product shortage.
• Accelerating the supply chain processes for priority orders.
• Coordinating special requests on shipment handling.
• Coordinating the return management from subsidiary to warehouse.
• Setting quality blocks in SAP and triggering stakeholders.
• Intercompany sales price maintenance.
• Discount management for intercompany sales on specific discount.

• Your qualifications

• Experience in customer service or similar roles.
• Very good English language skills (B2/C1).
• Communicative German language skills.
• Good knowledge of MS Office.
• Experience in SAP environment.
• Experience of working in a business center, within complex, large volume environment is an advantage.

• Your competencies

  - Very good communication skills.

  - Strong drive for results and achievement of targets.

  - Ability to work as part of a team.

  - Ability to work under time pressure.

  Your benefits

• Flexible working hours
• Private healthcare
• Accident insurance
• Glass refund
• Multicafeteria package
• aints relating to Business Intelligence processes as specified by relevant SLAs and escalates these where needed.

Qualifications:

• Bachelor degree in economics, business informatics or comparable.
• Typically 2-4 years’ experience in reporting/business intelligence processes.
• Excellent business English (oral and written skills).
• Additional language (e.g. German, Spanish, French, Italian, Swedish etc.) would be an advantage.
• Experience in working within reporting or controlling processes within a complex, large volume environment.

Behavioral Competencies: 

• Strong analytical and interpersonal skills.
• Ability to work as part of a team.
• Ability to work under pressure.
• Ability to communicate with internal and external business center customers in an effective manner.

Professional Competencies: 

• Business center experience is an advantage.
• Extensive knowledge of working with a professional reporting environment like IBM Cognos.
• Strong knowledge in MS Excel and PowerPoint for reporting purposes (Power Query/ Power Pivot is an advantage).
• Good knowledge of data visualization.
• Good knowledge of SAP in general and SAP reporting functionality (SAP tables).