Colleagues in the GFS Shared Services Center (SSC) will be responsible for the timely delivery of standardized financial processes on behalf of Biopharmaceutical Finance and their business partners in the Emerging Markets. Colleagues in the center will perform certain Record-to-Report, Invoice-to-Pay, Travel &; Expense, Order-to-Cash activities from a facility in Prague, Czech Republic.

The GFS SSC - Prague Order-to-Cash Analyst will be responsible for the performance of activities such as cash application, business risk evaluation, credit management, bad debt analysis, write-off management, AR trade payments and month end reporting requirements for the market. Completion of these activities will ensure that GFS Leadership and other key stakeholders have access to timely, accurate, and complete Order –to-Cash information.

Position Responsibilities
 

• Ensure cash application and manual A/R intervention conform with market / GFS policy
• Matching unidentified cash receipts to the correct invoices
• Ensure accurate data is applied to all transactions according to the defined procedures
• Research unidentified receipts using internal sources, written communication or phone inquiries to determine appropriate recording of receipts
• Effectively communicate to peers and management in regards to work tasks and deadlines
• Work with individual markets and other finance colleagues to resolve credit disputes
• Communicate with trade receivable customers concerning application of receipts
• Maintain receipt records, files and documentation
• Manage application of customer discounts (WHT)
• Assist various departments with questions regarding receipts
• Process deductions in accordance with relevant policies
• Provide support to reconciliations between US GAAP / IFRS
• Provide audit documentation as required
• Participate in all Order-to-Cash initiatives, management of certain of them
• Participate in transformation projects as needed, subject matter expert
• Provide various ad hoc reporting as required (e.g. unearned discount report)
• Maintain complete and accurate standard operating procedures and support control documentation requirements (SOX)
• Coaching of junior colleagues

Education And Experience
 

• Bachelor’s Degree or equivalent in Accounting / Finance is preferred
• Minimum two (5) years of accounting and/or cash application related (Customer Service, Collections, Credit management, Finance, etc.) experience required
• Experience with relationship management, administration, customer service and advanced error resolution methods preferred
• Working knowledge / experience of US GAAP and/or IFRS preferred
• Experience with financial shared services preferred

Soft and Technical Skills Required:
 

• Strong interpersonal skills and ability to communicate with diverse groups and individuals
• Demonstrated ability to work on own initiative
• Strong verbal and written communication skills
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• SAP / ERP system experience preferred
• Business English language skills (written and verbal), required
• Fluent German language skills

Pfizer is the world's premier biopharmaceutical company taking new approaches to better health. We discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for people. At Pfizer, colleagues in more than 90 countries work every day to help people stay happier and healthier longer and to reduce the human and economic burden of disease worldwide. As we continue to develop healthcare products and expand our business globally, we are consistently looking for new talents.
Right now we are seeking German speaking candidates to join our newly established financial team at the position of Collections analyst:

At this position you will handle the following responsibilities:
 

• Manage collection activities for German speaking market
• Resolve customer queries via phone and email
• Manage inbound and outbound calls
• Follow up timely on overdue payments
• Manage unapplied cash and request remittance advice where necessary
• Prepare and dispatch dunning letters/customer statements
• Ensure compliance and controls are adhered to and captured for Audit review
• Maintain and develop relationships with relevant markets and all major customers within those markets as appropriate
• Identify opportunities for continuous process improvement and innovative solutions and communicate these to the Team-Leader/Manager

In reward Pfizer offers to you:
You will receive the benefit of working for a stable and very well established international corporation with a sonorous name and highly established organizational culture. You will become an important part of our international, friendly and dynamic team. We can offer a competitive salary and a scale of benefits, including cafeteria program, travel allowance, meal vouchers, and recognition awards.

What you need to succeed?
 

• German language on a very good level is a must (communication with clients)
• Communicative level of English (internal communication)
• Bachelor’s degree preferably in Accounting / Finance / Business administration or relevant
• At least 2-5 year of experience in Customer Service, Collections or Finance
• Very good communication skills, flexibility and adaptability to dynamic environment
• Ability to work with MS Excel, Word

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.