Digital business requires a digital foundation. VMware compute, cloud, mobility, networking and security software forms a dynamic, consistent digital foundation to deliver the apps that power business innovation. VMware streamlines the journey to digital business by unlocking value from today’s technologies while enabling the integration of tomorrow’s.

In Global Order Management we are committed to delivering an unparalleled purchasing experience that enables VMware’s customers to rapidly realize the value of our products and services while ensuring financial integrity. We accelerate operational innovation and build bridges across VMware and its partner community. We put our people first by creating a global employee experience that builds loyalty.

Your Responsibilities:

• Accurately review and enter order data as per company requirements
• Handle purchase order reconciliation to quote, contract terms and program requirements
• Adhere to all compliance guidelines including SOX and export regulations
• Maintain all published SLAs for order processing and fulfilment
• Interact with sales teams, channel partners and numerous internal groups as required to support the order-to-invoice process
• Participate in projects and initiatives related to quality, data migration, SKU testing and operational efficiency 
• Deliver on ad-hoc assignments as business requires 
• Provide local language support for both written and oral communication (optional)

You Need:

• Excellent written and verbal communication skills 
• Ability and motivation to work efficiently in a multi-task environment, both independently and as part of a team
• Ability to identify and resolve issues to effectively process orders
• Positive, collaborative approach and sound business insight
• Ability to work outside of standard office hours as per business requirements
• Proficiency in Microsoft Office
• Good work ethic and sense of responsibility

You Preferably Have:

• 1+ years of industry experience in Quote-to-Cash processes, with specific knowledge of software transactions and general knowledge of revenue recognition
• Experience in Enterprise SaaS Quote-to-Cash operations
• Reporting and analytical skills
• Experience collaborating on projects and testing
• Proficiency in Oracle or SAP
• Bachelor’s Degree
• English and Spanish preferred